Cutting the Cost of Confusion
Cutting the Cost of Confusion
Eliminate the High Price of Failure to Communicate
Layton, Richard
Taylor & Francis Ltd
09/2023
162
Mole
Inglês
9781032293271
15 a 20 dias
Descrição não disponível.
1. Introduction. 2. The Cost of Confusing Customers. 3. The Cost of Confusing Employees. 4. The Cost of Confusing Citizens. 5. Confusion As Strategy. 6. Deadly Confusion. 7. Cutting the Cost: A Methodology. 8. Application and Case Studies. 9. Conversation with a Change Agent. 10. Resources. 11. About the Author. 12. Index
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organizational behavior;information synthesis;change management;stakeholder analysis;cognitive overload;interdisciplinary communication;workplace confusion risk assessment
1. Introduction. 2. The Cost of Confusing Customers. 3. The Cost of Confusing Employees. 4. The Cost of Confusing Citizens. 5. Confusion As Strategy. 6. Deadly Confusion. 7. Cutting the Cost: A Methodology. 8. Application and Case Studies. 9. Conversation with a Change Agent. 10. Resources. 11. About the Author. 12. Index
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.