Cutting the Cost of Confusion

Cutting the Cost of Confusion portes grátis

Cutting the Cost of Confusion

Eliminate the High Price of Failure to Communicate

Layton, Richard

Taylor & Francis Ltd

09/2023

162

Mole

Inglês

9781032293271

15 a 20 dias

Descrição não disponível.
1. Introduction. 2. The Cost of Confusing Customers. 3. The Cost of Confusing Employees. 4. The Cost of Confusing Citizens. 5. Confusion As Strategy. 6. Deadly Confusion. 7. Cutting the Cost: A Methodology. 8. Application and Case Studies. 9. Conversation with a Change Agent. 10. Resources. 11. About the Author. 12. Index
organizational behavior;information synthesis;change management;stakeholder analysis;cognitive overload;interdisciplinary communication;workplace confusion risk assessment