Education in Service Management
Education in Service Management
A guide to building a successful service management career and delivering organisational success
Kingston, Andrew; Barrow, David
IT Governance Publishing
12/2023
276
Mole
Inglês
9781787784673
15 a 20 dias
Descrição não disponível.
Chapter 1: You're Not Alone
Chapter 2: What is ITSM?
Chapter 3: What Makes Service Management So Valuable?
Chapter 4: Enabling Enterprise Service Management
Chapter 5: Service Management Communication and Community
Chapter 6: Isn't Service Management Boring?
Chapter 7: Why Service Management Isn't Boring
Chapter 8: What Makes a Great Service Management Professional?
Chapter 9: Service Management Careers
Chapter 10: Service Management Certifications
Chapter 11: Applying your Service Management Certifications
Chapter 12: Why I Loathe Service Management - Tales from the Author
Chapter 13: Why I Love Service Management
Chapter 14: What next for Service Management
Chapter 15: Conclusion - You're Not Alone
Appendix A: Resources
Chapter 2: What is ITSM?
Chapter 3: What Makes Service Management So Valuable?
Chapter 4: Enabling Enterprise Service Management
Chapter 5: Service Management Communication and Community
Chapter 6: Isn't Service Management Boring?
Chapter 7: Why Service Management Isn't Boring
Chapter 8: What Makes a Great Service Management Professional?
Chapter 9: Service Management Careers
Chapter 10: Service Management Certifications
Chapter 11: Applying your Service Management Certifications
Chapter 12: Why I Loathe Service Management - Tales from the Author
Chapter 13: Why I Love Service Management
Chapter 14: What next for Service Management
Chapter 15: Conclusion - You're Not Alone
Appendix A: Resources
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Service Management;ITSM;IT Service Management;ITIL;ITSM Career;SIAM;IT Career;IT;Information Technology;Service Integration and Management;Project Management;Soft Skills
Chapter 1: You're Not Alone
Chapter 2: What is ITSM?
Chapter 3: What Makes Service Management So Valuable?
Chapter 4: Enabling Enterprise Service Management
Chapter 5: Service Management Communication and Community
Chapter 6: Isn't Service Management Boring?
Chapter 7: Why Service Management Isn't Boring
Chapter 8: What Makes a Great Service Management Professional?
Chapter 9: Service Management Careers
Chapter 10: Service Management Certifications
Chapter 11: Applying your Service Management Certifications
Chapter 12: Why I Loathe Service Management - Tales from the Author
Chapter 13: Why I Love Service Management
Chapter 14: What next for Service Management
Chapter 15: Conclusion - You're Not Alone
Appendix A: Resources
Chapter 2: What is ITSM?
Chapter 3: What Makes Service Management So Valuable?
Chapter 4: Enabling Enterprise Service Management
Chapter 5: Service Management Communication and Community
Chapter 6: Isn't Service Management Boring?
Chapter 7: Why Service Management Isn't Boring
Chapter 8: What Makes a Great Service Management Professional?
Chapter 9: Service Management Careers
Chapter 10: Service Management Certifications
Chapter 11: Applying your Service Management Certifications
Chapter 12: Why I Loathe Service Management - Tales from the Author
Chapter 13: Why I Love Service Management
Chapter 14: What next for Service Management
Chapter 15: Conclusion - You're Not Alone
Appendix A: Resources
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.