Driving Retail Transformation

Cover Page
Title Page
Copyright Page
Dedication
Contents
About the author
Preface
Foreword
Introduction: The ever-evolving world
Part 1: Driver or passenger: it's your choice

Chapter 1: Retail is evolving, with or without you
Chapter 2: The danger of leaving change to chance
Chapter 3: The journey of retail transformation


Part 2: Take the driver's seat

Chapter 4: Taking an honest look in the mirror
Chapter 5: Reading the signals
Chapter 6: Finding the ideal transformation
Chapter 7: Defining the solution
Chapter 8: Aligning thinking behind the plan
Chapter 9: Winning hearts and minds starts with you
Chapter 10: Getting the best people involved
Chapter 11: Creating and fostering your transformation ecosystem
Chapter 12: Accelerating meaningful progress
Chapter 13: Avoiding the inevitable roadblocks
Chapter 14: Overcoming the uncertainty and unknowns
Chapter 15: Making bold decisions
Chapter 16: Executing and realizing the transformation
Chapter 17: Bringing it all together


Appendices

Appendix 1: Self-assessment for the Retail Transformation Steering Wheel
Appendix 2: Rescuing and reinvigorating after a breakdown


Acknowledgements
References and notes
Index

Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.

• Comercio do retalho
• Inovação empresarial
• E-commerce: aspectos de negócios
• Liderança e motivação: Gestão

ecommerce;omnichannel;change management;innovation;strategy;operations;FMCG