Return on Investment in Training and Performance Improvement Programs

Return on Investment in Training and Performance Improvement Programs

Phillips, Patricia Pulliam; Toes, Klaas; Phillips, Jack J.

Taylor & Francis Ltd

05/2024

412

Mole

Inglês

9781032754048

Pré-lançamento - envio 15 a 20 dias após a sua edição

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1. Measuring the Return on Investment in Training and Performance Improvement 2. The ROI Methodology 3. Collect Data 4. Isolate the Effects of Training 5. Convert Data to Monetary Benefits 6. Capture Costs of the Program 7. Calculate the Return on Investment 8. Identify Intangible Measures 9. ROI Forecasting 10. How to Communicate and Leverage Results 11. Implementation Issues

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Return on investment;ROI;Training;Performance management;Performance improvement programs;ROI methodology;Evaluation;Performance measurement