Systemic Service Design
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Systemic Service Design
Lee, Sheng-Hung; Sevaldson, Birger; Suoheimo, Mari; Jones, Peter
Taylor & Francis Ltd
02/2025
300
Dura
9781032817200
Pré-lançamento - envio 15 a 20 dias após a sua edição
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1. Innovations in Theory and Practice of Systemic Service Design Section 1: Theoretical Background for Systemic Service Design 2. Blending Boundaries: A Thorough Exploration of Systems-Oriented Design and Service Design Integration 3. Mess Mapping and Gigamapping Tools to Understand Systems in Services 4. Emerging Systemic Turn in Service Design 5. Dancing with power dynamics inside systemic service design projects 6. Systemic Oppression in Service Design 7. Systems-Oriented Service Design in Urban Planning Contexts Section 2: Systemic Service Design Cases 8. Case Study of Mess Mapping Process: Improving Long Term Care Services 9. Social Structures Relevant to Longevity Service Systems 10. Designing for structural, social and political viability in national-scale systemic interventions 11. From State of Chaos to the Essence of the Issue: Framework Employing Service and Systemic Design Principles in the Context of Criminality 12. Towards the Cocreation of Digital Remote Care Service Ecosystems 13. Enhancing Empathy Through AI in Service Systems 14. Conclusions
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Design;Systemic service design;Service design;System-oriented design;Public sector;Private sector;Innovation;Participatory design
1. Innovations in Theory and Practice of Systemic Service Design Section 1: Theoretical Background for Systemic Service Design 2. Blending Boundaries: A Thorough Exploration of Systems-Oriented Design and Service Design Integration 3. Mess Mapping and Gigamapping Tools to Understand Systems in Services 4. Emerging Systemic Turn in Service Design 5. Dancing with power dynamics inside systemic service design projects 6. Systemic Oppression in Service Design 7. Systems-Oriented Service Design in Urban Planning Contexts Section 2: Systemic Service Design Cases 8. Case Study of Mess Mapping Process: Improving Long Term Care Services 9. Social Structures Relevant to Longevity Service Systems 10. Designing for structural, social and political viability in national-scale systemic interventions 11. From State of Chaos to the Essence of the Issue: Framework Employing Service and Systemic Design Principles in the Context of Criminality 12. Towards the Cocreation of Digital Remote Care Service Ecosystems 13. Enhancing Empathy Through AI in Service Systems 14. Conclusions
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.