Effective Crisis Communication

Effective Crisis Communication

Moving From Crisis to Opportunity

Sellnow, Timothy L.; Seeger, Matthew W.; Ulmer, Robert R.

SAGE Publications Inc

01/2023

264

Mole

Inglês

9781071852392

15 a 20 dias

390

Descrição não disponível.
Part I * The Conceptual Foundation
Chapter 1*Defining Crisis Communication
Chapter 2*Understanding Crisis Communication Theory and Practice
Part II*The Lessons and Practical Application
Chapter 3*Lessons on Effective Crisis Communication
Chapter 4*Applying the Lessons to Produce Effective Crisis Communication
Chapter 5*Lessons on Managing Crisis Uncertainty Effectively
Chapter 6*Applying the Lessons for Managing Crisis Uncertainty Effectively
Chapter 7*Lessons on Effective Crisis Leadership
Chapter 8*Applying the Lessons for Developing Effective Crisis Leadership
Part III*The Opportunities
Chapter 9*Learning Through Failure
Chapter 10*Risk Communication
Chapter 11*Responding to the Ethical Demands of Crisis
Chapter 12*Facilitating Renewal Through Effective Crisis Communication
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Crisis Communication;Risk Communication;Public Relations;Political Communication;Management Communication