Design Strategies in Public Services
portes grátis
Design Strategies in Public Services
Tarricone, Rosanna; Cucciniello, Maria; Nasi, Greta; Porumbescu, Gregory
Cambridge University Press
02/2026
92
Mole
Inglês
9781009451727
15 a 20 dias
Descrição não disponível.
Introduction; 1. The user-centred design approach to service design; 2. Redesigning municipal services to create city value in the aftermath of COVID-19; 3. Embracing citizen-strategic orientation in public service design: the application of the double diamond design process to value creation; 4. Engagement of vulnerable groups in healthcare: designing a mobile health application to promote well-being; 5. What is next for the future of public service design?; References.
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Introduction; 1. The user-centred design approach to service design; 2. Redesigning municipal services to create city value in the aftermath of COVID-19; 3. Embracing citizen-strategic orientation in public service design: the application of the double diamond design process to value creation; 4. Engagement of vulnerable groups in healthcare: designing a mobile health application to promote well-being; 5. What is next for the future of public service design?; References.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
