Reputational Crises Unspun

Reputational Crises Unspun

A Stakeholder Solution to Reputational Crises

Schermer, Tom

Springer Verlag, Singapore

10/2021

161

Dura

Inglês

9789811651298

15 a 20 dias

481

Descrição não disponível.
Chapter 1. Introduction: What is a reputational crisis?.- 2. Crisis communication and reputation management.- 3. Reputational crisis stakeholders - fluidity in identities.- 4. Managing perceptions - media in reputational crises.- 5. Crisis communication and management challenges.- 6. Thinking differently: Reputational crises resituated.- 7. Best practice method of dealing with reputational crises.- 8. Crisis prevention.- 9. Crisis Preparedness Quiz.
Crisis Communication;Crisis Management;Risk Management;Corporate Governance;Corporate Social Responsibility;Stakeholder Relations;Reputational Crises;Organisational Communication;Stakeholder Relationships;Political Communication;Freeman's Stakeholder Theory;Crisis Managers;Social Media;Corporations;Crisis Communication Theory;Benoit's Typology of Apologia;Stakeholder Theory