Everyday Communication Strategies

Everyday Communication Strategies

Manage Common Issues to Prevent a Crisis and Protect Your Brand

Coleman, Amanda

Kogan Page Ltd

11/2022

264

Mole

Inglês

9781398606975

15 a 20 dias

405

Descrição não disponível.
Chapter - 01: What is issues management?;
Chapter - 02: Creating the structure for issues response;
Chapter - 03: Ethics, principles and reputation;
Chapter - 04: Finding the right words;
Chapter - 05: Working with the media;
Chapter - 06: Managing social media;
Chapter - 07: Effective decision making under pressure;
Chapter - 08: Learning from issues and incidents;
Chapter - 09: Incident scenarios to consider;
Chapter - 10: Bringing things together and what to take away
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Communication strategy; Corporate communication; Communication management; Brand reputation; Reputational management; Public relations; Social media