Customer Relationship Management (CRM) for Medium and Small Enterprises

Customer Relationship Management (CRM) for Medium and Small Enterprises

How to Find the Right Solution for Effectively Connecting with Your Customers

Specchia, Antonio

Taylor & Francis Ltd

04/2022

206

Mole

Inglês

9780367708863

15 a 20 dias

417

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Acknowledgments About the Author CHAPTER 1: Understanding the CRM CHAPTER 2: The value for the organisation CHAPTER 3: Sales Process management CHAPTER 4: Leads Generation CHAPTER 5: Helping people (Customer Service) CHAPTER 6: Data Architecture CHAPTER 7: Reporting and forecasting CHAPTER 8: Implementing a CRM CHAPTER 9: How to select a CRM platform
CRM Tool;RFM.;FAQ Page;Customer Relationship Management Systems;Business Processes;Buyer Persona;Sales Process Management;ROI;CRM Project;Sales Process;Cycle Time;CRM Implementation;CRM Solution;Data Architecture;CRM Adoption;Visual Builder;Magic Quadrant;Performance Assessment;Gartner Magic Quadrant;Operational Marketing;CRM Vendor;Bi Team;Dt;Marketing Automation;Earlier Delivery Time