Contemporary Issues in Digital Marketing
Contemporary Issues in Digital Marketing
Niininen, Outi
Taylor & Francis Ltd
11/2021
188
Dura
Inglês
9780367555337
15 a 20 dias
494
Outi Niininen
SECTION 1: DATA ANALYTICS AND MEASUREMENT
2. Understanding Big Data and its Application in the Digital Marketing Landscape
Stephen Singaraju and Outi Niininen
3. Data-driven Marketing Processes: Boundaries and How to Overcome Them
Heidi Laensipuro and Heikki Karjaluoto
4. The Planning and Implementation Process of Programmatic Advertising Campaigns in Emerging Markets
Thanh Tiet and Heikki Karjaluoto
SECTION 2: DIGITAL TRANSFORMATION AND INNOVATIONS IN MARKETING
5. The Antecedents and Outcomes of Online Consumer Brand Experience
Joel Konttinen, Heikki Karjaluoto and Aijaz. A. Shaikh
6. User Experience of an E-commerce Website: A Case Study
Saima Ritonummi and Outi Niininen
7. AI-based Voice Assistants for Digital Marketing: Preparing for Voice Marketing and Commerce
Alex Mari and Rene Algesheime
SECTION 3: CUSTOMER EXPERIENCE AND SERVICESCAPES
8. The Role of Social Capital in Digitalised Retail Servicescape
Jussi Nyrhinen, Mika Skippari and Terhi-Anna Wilska
9. From Places to Platforms: Examining the Transformation of Servicescapes
Julie Horakova and Outi Uusitalo
10. Social Media and Consumer Power - Opportunities and Challenges for Digital Marketing Activities
Augostino Vollero and Chiara Valentini
SECTION 4: ETHICS AND PRIVACY IN DIGITAL MARKETING
11. The Importance of Online Retailers' Ethics for Traditional, Online and Multichannel Customers
Mika Skippari, Sami Kajalo and Arto Lindblom
12. Data Obstacles and Privacy Concerns in Artificial Intelligence Initiatives
Bilal Aslam, Heikki Karjaluoto and Eevi Varmavuo
13. GDPR Guidelines for Academic Research in Marketing
Sachiko Scheuing and Outi Niininen
14. 'Interesting but Scary': Customers' Perceived Value of MyData
Heidi Haapio and Outi Uusitalo
SECTION 5: THE FUTURE FOR DIGITAL MARKETING COMMUNICATIONS AND CONCLUSIONS
15. Future Look: Communicating with Customers using Digital Channels
Outi Niininen, Stephen Singaraju, Heikki Karjaluoto, Chiara Valentini and Markus Muhonen
16. Conclusions
Outi Niininen
Index
Outi Niininen
SECTION 1: DATA ANALYTICS AND MEASUREMENT
2. Understanding Big Data and its Application in the Digital Marketing Landscape
Stephen Singaraju and Outi Niininen
3. Data-driven Marketing Processes: Boundaries and How to Overcome Them
Heidi Laensipuro and Heikki Karjaluoto
4. The Planning and Implementation Process of Programmatic Advertising Campaigns in Emerging Markets
Thanh Tiet and Heikki Karjaluoto
SECTION 2: DIGITAL TRANSFORMATION AND INNOVATIONS IN MARKETING
5. The Antecedents and Outcomes of Online Consumer Brand Experience
Joel Konttinen, Heikki Karjaluoto and Aijaz. A. Shaikh
6. User Experience of an E-commerce Website: A Case Study
Saima Ritonummi and Outi Niininen
7. AI-based Voice Assistants for Digital Marketing: Preparing for Voice Marketing and Commerce
Alex Mari and Rene Algesheime
SECTION 3: CUSTOMER EXPERIENCE AND SERVICESCAPES
8. The Role of Social Capital in Digitalised Retail Servicescape
Jussi Nyrhinen, Mika Skippari and Terhi-Anna Wilska
9. From Places to Platforms: Examining the Transformation of Servicescapes
Julie Horakova and Outi Uusitalo
10. Social Media and Consumer Power - Opportunities and Challenges for Digital Marketing Activities
Augostino Vollero and Chiara Valentini
SECTION 4: ETHICS AND PRIVACY IN DIGITAL MARKETING
11. The Importance of Online Retailers' Ethics for Traditional, Online and Multichannel Customers
Mika Skippari, Sami Kajalo and Arto Lindblom
12. Data Obstacles and Privacy Concerns in Artificial Intelligence Initiatives
Bilal Aslam, Heikki Karjaluoto and Eevi Varmavuo
13. GDPR Guidelines for Academic Research in Marketing
Sachiko Scheuing and Outi Niininen
14. 'Interesting but Scary': Customers' Perceived Value of MyData
Heidi Haapio and Outi Uusitalo
SECTION 5: THE FUTURE FOR DIGITAL MARKETING COMMUNICATIONS AND CONCLUSIONS
15. Future Look: Communicating with Customers using Digital Channels
Outi Niininen, Stephen Singaraju, Heikki Karjaluoto, Chiara Valentini and Markus Muhonen
16. Conclusions
Outi Niininen
Index