Transforming Leadership, Improving the Patient Experience

Transforming Leadership, Improving the Patient Experience portes grátis

Transforming Leadership, Improving the Patient Experience

Communication Strategies for Driving Patient Satisfaction

Belasen, Ph.D., Alan T.; Borgos, Ph.D., Jill; Eisenberg, Ph.D., Barry

Taylor & Francis Ltd

02/2024

226

Mole

Inglês

9781032555157

15 a 20 dias

Descrição não disponível.
Chapter 1.Introduction - Bridging the Intention-Action Gap Chapter 2.Provider-Patient Communication - Evidence from the Field Chapter 3.The Critical Nature of the Nurse-Patient Relationship Chapter 4. Board Leadership and Stakeholder Engagement Chapter 5. Communicating Quality - Hospital Leadership and Performance Outcomes Chapter 6.Nursing Leadership and the Patient Experience Chapter 7.Engaging Hospital Boards in Patient Safety and Quality of Care Chapter 8.Shared Leadership and the Patient Experience Chapter 9.The Nurse Executive Professional Development Chapter 10.Conclusion - Leadership Practices to Improve the Patient Experience
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patient-centered care;healthcare quality assessment;interprofessional teamwork;hospital governance strategies;clinical outcome measurement;nurse leadership development;evidence-based patient satisfaction improvement