WhatsApp India Story

List of Figures x

Foreword xii

Acknowledgements xv

1 WhatsAppening India: The Message is the Medium 1

2 Social Messaging: The Theoretical Framework 24

3 Hello WhatsApp: Connecting Friends and Family 60

4 Politics and Elections: The Virtual Battleground 89

5 The Menace of Fake News: Beware the Forward 114

6 Regulatory Challenges: Crime and Punishment 146

7 WhatsApp and Disability: An Enabler? 178

8 Professionals and Messaging: Fatigue or Administrative Ease? 202

9 Doing Business, the Social Messaging Way 225

10 Conclusions: The WhatsApp Way of Life 250

Appendix 273

Index 278

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• Estudos de meios de comunicação
• Aspectos éticos e sociais da Tecnologia Informática
• Estilo de vida digital
• Estudos de comunicação
• Estudos cultirais
• História da Ásia

digital communication research;media regulation India;social messaging analysis;misinformation studies;communication policy India;disability digital inclusion;psycho-social effects of messaging apps