Strategic Inter-Organizational Relationships

1. Introduction - Relational Business Model: Building Resilience and Sustainability Through Inter-Organisational Collaboration Section 1. Foundations of Relational Business Models: Pathways to Value Creation and Resilience 2. Defining the Business Model: Foundations and Key Elements 3. Defining the Concept of a Relational Business Model through the Service Profit Chain Framework 4. Achieving Resilience Through the Relational Business Model 5. The Impact of Organisational Trust on Resilience and Business Performance of R&D-Intensive Companies Operating in Service Industries 6. Resilience and Value Creation in B-to-B Asymmetric Relationships - the Perspective of Small Companies Section 2. New Technologies and Digitalisation as a Source of Resilience and Performance 7. The Degree of Openness of an Innovative Business Model Based on New Technologies and Competitive Advantage 8. Facilitating Value Co-Creation in B-to-C Relationships through Digital Media and Its Impact on the Company's Business Performance 9. Building Trust through Digital Content Marketing Co-Creation in B-to-B Relationships Section 3. Fostering Sustainable Development Through Relationships 10. Fostering Companies' Sustainability Through Relationships: Mapping the State of the Art and Setting the Directions of Further Research 11. Towards Sustainability: Exploring Structural and Market Characteristics of Triple Bottom Line-Oriented Companies 12. Exploring the Role of Sustainability Communication for Company Performance 13. Inter-organisational and Social Relationships in Sustainable E-Commerce 14. Sustainable Relational Business Models: Efficiency, Effectiveness, and Resilience as Key Performance Dimensions

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• Vendas e marketing
• Gestão das compras e abastecimentos
• Estratégia de negócios
• Teoria e comportamento organizacional
• Gestão da produção e do controlo de qualidade

organizational trust;value co-creation;digital transformation;business-to-business networks;sustainability communication;service profit chain;collaborative resilience strategies