Small and Medium Sized Enterprises and the COVID-19 Response

Contents:

Preface xxx
PART I INTRODUCTION AND LITERATURE REVIEW
1 Introduction to small and medium sized enterprises and the
COVID-19 response 2
Hamid Etemad
2 A systematic literature review of crisis management in and
by small and medium-sized enterprises 38
Aidin Salamzadeh and Leo Paul Dana

PART II FIRMS' CAPABILITIES, RESOURCES AND
STRATEGIC RESPONSE TO PERCEIVED
CRISIS WITHIN THEIR RESPECTIVE
ENABLING AND CONSTRAINING ENVIRONMENTS
3 Resources, capabilities and crisis management in the SME 63
Gary Knight and S. Tamer Cavusgil
4 Kiwi ingenuity and a helping hand: how New Zealand's
SMEs are surviving the COVID-19 pandemic 83
Rod B. McNaughton and Deborah Shepherd
5 What policies support SMEs through the crisis? Financial
and innovation support in Quebec (Canada) 112
Diane-Gabrielle Tremblay and Nathalie Lachapelle
6 Micro-macro dynamics in navigating enduring crises:
empirical illustrations in a volatile institutional context 138
Sofiane Baba, Taieb Hafsi and Hind Ouguenoune

PART III INTERNATIONAL, NATIONAL AND
REGIONAL FIRMS' CHOICES OF CORE
STRATEGIES, INCLUDING FURTHER
DIGITIZATION AND 'SERVITIZATION'
7 The relevance of digital dynamic capabilities and
servitization in a crisis management context: building
a business (re)modelling framework for non-digital
international entrepreneurial ventures from the Spanish
post-COVID-19 perspective 165
Andreu Blesa, Alex Rialp, Josep Rialp and Maria Ripolles
8 The COVID-19 crisis and Italian firms: digitalization,
internationalization, and global value chain reconfiguration 199
Valerio Veglio and Rubina Romanello
9 Decision-making in Colombian B Corps during the
COVID-19 crisis 223
Vinciane Servantie, Sebastian L. Schorch and Luz Elena
Orozco Collazos
10 The COVID-19 pandemic and the intention to export:
a study of small Brazilian entrepreneurial firms 252
Angela da Rocha, Clarice S. Kogut, Luiza Fonseca and
Renato Cotta de Mello
11 The impact of COVID-19 on Malaysian SMEs and policy
responses 273
Sedigheh Moghavvemi and Huda Mahmoud

PART IV DEPLOYING INCREASED CUSTOMER AND
MARKET ORIENTATION AND INNOVATIVE
CUSTOMIZATION STRATEGIES
FOR INTERNATIONAL GROWTH TO
COUNTERACT POTENTIAL STAGNATION
AND POSSIBLE DEMISE
12 Survival strategies of Finnish SMEs in the time of global crisis 291
Sami Saarenketo, Olli Kuivalainen, Lasse Torkkeli, Akseli
Isotalo and Alexander Myers
13 The competitiveness of internationalizing SME suppliers
during and after COVID-19 306
Yi Wang and Tage Koed Madsen
14 COVID-19 crisis challenges and responses: evidence from
selected Greek SMEs 323
Pavlos Dimitratos and Panagiotis Kyriakopoulos
15 Customer-oriented manufacturing as a resilience strategy
for Norwegian small international manufacturers 347
Ottar Bakas, Arild Aspelund and Oystein Moen

PART V A WINDOW TO THE FUTURE: LEARNING
FROM THE PAST AND EXPLORING
IMPLICATIONS AND LESSONS OF
PREVIOUS CHAPTERS
16 Averting or avoiding a crisis: innovate or decline 369
Sorin Cohn-Sfetcu, Hamed Motaghi and Julie Ricard
17 Learning from the past and exploring implications and
lessons of previous chapters 395
Hamid Etemad

Index

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• Negócios internacionais
• Estratégia de negócios
• Espírito de iniciativa