Impact of Artificial Intelligence in Business and Society

Introduction

Davide La Torre, Francesco Paolo Appio, Hatem Masri, Francesca Lazzeri, and Francesco Schiavone

PART 1: Artificial intelligence: technological advancements and methodologies

1. Artificial and machine learning: Definitions and applications

Cinzia Colapinto, Riadh Ksantini, Davide La Torre, Hatem Masri, and Marco Repetto

2. Adopting machine learning and AI for data-drive decisions

Francesca Lazzeri

3. Neural networks and deep learning

Chiara Galimberti and Marco Repetto

PART 2: Artificial intelligence in business: opportunities and challenges

4. Artificial Intelligence in Human Resource Management: Objectives and Implications

Aizhan Tursunbayeva, Alessia Berni, and Luigi Moschera

5. Methodology for evaluating the appropriateness of a business process for robotic process automation

Lars Berghuis, Abhishta Abhishta, Wouter van Heeswijk, and Aizhan Tursunbayeva

6. Startups and Artificial Intelligence: Insights from Italy

Fabio Greco and Irene Di Bernardo

7. Integrating AI to blockchain and cryptocurrency: A case study

Mohamed Bechir Chenguel

PART 3: The societal impact of artificial intelligence

8. AI human capital, jobs and skills

Lea Samek and Mariagrazia Squicciarini

9. AI for Sustainability: A Dangerous Fantasy or an Unfulfilled Potential

Luis I. Pradanos and Daniela Inclezan

10. AI-based technologies in the phygital care journey

Marialuisa Marzullo, Irene Di Bernardo, Tiziana Russo Spena, and Cristina Mele

11. AI technologies and hospital blood delivery in peripheral regions: Insights from Zipline international

Valentina Cucino and Giulio Ferrigno

12. Improving Healthcare by designing AI-human-centered systems

Francesco Schiavone, Gaetano Cafiero, and Michela De Rosa

Index

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• Inteligência artificial
• Vendas e marketing
• Gestão da produção e do controlo de qualidade
• Gestão da pesquisa e desenvolvimento
• A gestão do conhecimento

data science applications;business analytics methods;machine learning techniques;robotic process automation;human-centred computing;AI governance ethics;AI-driven organisational innovation