Emotional Intelligence

Emotional Intelligence

Managing Emotions to Make a Positive Impact on Your Life

Hasson, Gill

John Wiley and Sons Ltd

11/2024

224

Mole

9781907312632

15 a 20 dias

Descrição não disponível.
Introduction 1

Part One: Understanding Emotions 15

1 What Emotions Are and Why We Have Them 17

2 Identifying and Understanding Emotions 35

3 Managing Your Emotions 55

Part Two: Managing Emotions 71

4 Managing Emotions with Better Communication 73

5 Being Assertive 99

6 Positive Thinking 119

Part Three: Putting It into Practice 139

7 Manage Worry and Anxiety 141

8 Managing Anger 153

9 Understanding and Managing Disappointment 171

10 Understanding and Managing Bullying 181

11 Motivating and Inspiring People 197

About the Author 207

Index 211
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