Dear Patient
portes grátis
Dear Patient
A practical guide to patient experience
Top Agenda Publishing UK
07/2023
218
Dura
Inglês
9780955650543
15 a 20 dias
Descrição não disponível.
1. What is patient experience all about?
2. The need to know: Data collection, triangulation, and analysis
3. The four Cs: Complaints, Concerns, Comments, and Compliments
4. Now that you know, what are you going to do about it? Using data to improve services
5. The synergy effect: Patient experience, engagement, and communications
6. Drivers of litigation: The impact of empathy and accountability
7. Delivering patient experience in a Covid pandemic era: Challenges, actions, and lessons learned.
2. The need to know: Data collection, triangulation, and analysis
3. The four Cs: Complaints, Concerns, Comments, and Compliments
4. Now that you know, what are you going to do about it? Using data to improve services
5. The synergy effect: Patient experience, engagement, and communications
6. Drivers of litigation: The impact of empathy and accountability
7. Delivering patient experience in a Covid pandemic era: Challenges, actions, and lessons learned.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
Patient experience; NHS; nurse-patient relations; doctor-patient relations; patient involvement; co-production; patient dignity; covid-19; case studies
1. What is patient experience all about?
2. The need to know: Data collection, triangulation, and analysis
3. The four Cs: Complaints, Concerns, Comments, and Compliments
4. Now that you know, what are you going to do about it? Using data to improve services
5. The synergy effect: Patient experience, engagement, and communications
6. Drivers of litigation: The impact of empathy and accountability
7. Delivering patient experience in a Covid pandemic era: Challenges, actions, and lessons learned.
2. The need to know: Data collection, triangulation, and analysis
3. The four Cs: Complaints, Concerns, Comments, and Compliments
4. Now that you know, what are you going to do about it? Using data to improve services
5. The synergy effect: Patient experience, engagement, and communications
6. Drivers of litigation: The impact of empathy and accountability
7. Delivering patient experience in a Covid pandemic era: Challenges, actions, and lessons learned.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
