Research Agenda for Inclusion and Accessibility in Tourism and Hospitality

Contents
1 Introduction to a research agenda for inclusion and
accessibility in tourism and hospitality 1
Kwangsoo Park
2 The evolution of accessibility research in hospitality and
tourism: insights from a bibliometric analysis 10
Jeong-Yeol Park, Kwangsoo Park and Kunsoon Park
3 Accessibility in a frame of diversity, equity, and inclusion:
applications in achieving environmental, social, and
governance goals 30
Hyojung Julie Jung, Chihyung Michael Ok and Kwangsoo Park
4 Reframing accessibility: theoretical foundations for
inclusive tourism and hospitality 45
Seobgyu Song
5 Research and practice about policy implications and
advocacy 71
Jokima L. Hiller
6 Methodologies in accessible tourism and hospitality
research 88
Sungsoo Kim
7 Advancing inclusive tourism research: methodologies and
practical engagement 101
Seobgyu Song
8 A qualitative approach: exploring senior inclusion and
accessibility 119
Shakshi Lavish Thakkar, HeeKyung Sung, Hira Cho and
Luna Elizabeth Espinoza
9 A quantitative approach: web content accessibility in
tourism and hospitality 141
Shinyong (Shawn) Jung and Seunghyun (Brian) Park
10 Accessibility as a dilemma of modern heritage site
management: a case study of Nagoya castle in Japan 158
Yoko Ogushi, Jaehyun Park and Kwangsoo Park
11 bridging the gap between research and practice 169
Seunghyun (Brian) Park

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• Defiviência: aspectos sociais
• Geografia humana
• Indústria do turismo
• Indústria hospitalar

Disability; Inclusion; Accessibility; Tourism; Hospitality; Research