What Isn't Being Said

Chapter 1. Does culture communicate at work? An introduction.- Chapter 2. The secret code of nonverbal communication.- Chapter 3. The quest for understanding and connection: Theoretical perspectives of communication.- Chapter 4. Listening and speaking without words: Effective communication in multicultural teams.- Chapter 5. Beyond Silence: How Context Communicates in Cross-Cultural Negotiation.- Chapter 6. Translating what is and isn't said: Voice, gossip, and feedback in a global workplace.- Chapter 7. Leading through nonverbal communication across cultures.- Chapter 8. How much is nonverbal? Exploring workplace incivility across cultures.- Chapter 9. What's Not Being Said When Communications are Virtual?.- Chapter 10. Contextualized communication as a path to multicultural understanding and collaboration.

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• Padrões e práticas do trabalho
• Comunicação e apresentação do negócio
• Estudos cultirais
• Psicologia ocupacional e industrial
• Estudos de meios de comunicação

Intercultural communication;Cultural diversity;Leadership across cultures;Cross cultural conflict management;Multicultural workplace