Tourism and Hospitality for Sustainable Development
portes grátis
Tourism and Hospitality for Sustainable Development
Volume Three: Implications for Customers and Employees of Tourism Businesses
Dube, Kaitano; Makuyana, Tawanda; Ndhlovu, Emmanuel
Springer International Publishing AG
09/2024
288
Dura
9783031630767
15 a 20 dias
Descrição não disponível.
Chapter 1: Tourism and Hospitality for Sustainable Development in the Digital Era: An Assessment of the Impacts on Customers and Employees in Tourism Enterprises.- Chapter 2: Artificial Intelligence and Robotic Adoption by Customers in the Global Hotel Sector.- Chapter 3: Digital Twin and Tourism: Recreating and Reimagining Tourist Experience by Interconnecting Physical and Virtual Systems.- Chapter 4: Technology-enhanced tourist experiences.- Chapter 5: Customers' attitudes towards the functional use of service robots in a hotel environment.- Chapter 6: Application of machine learning in the prediction of employee satisfaction with support provided in a National Park.- Chapter 7: Implications of Digital Technologies for the Global Hospitality and Tourism Labour Market.- Chapter 8: Automation and Human Resources Management in the Tourism and Hospitality Industry of Zimbabwe.- Chapter 9: Human resources aspects in tourism and its technology application: Kenyan perspective.- Chapter 10: The effects of digital-internet technology on restaurant service experience among the ageing in Southern Africa.- Chapter 11: Accessibility and Inclusion of People with Disabilities in the Tourism and Hospitality Industry within the Fourth Industrial Revolution: A Review.- Chapter 12: Implications of Digitalisation on leveraging capabilities of disabled human capital in the sub-Saharan Tourism and hospitality industry.- Chapter 13: Implications of Digitalisation on Value Co-creation in restaurant service encounters among disabled people in Sub-Saharan Africa.- Chapter 14: Using Technology to attract Tourists and enhance Customer Satisfaction.- Chapter 15: Towards Inclusive and Accessible Tourism: The Diagnostic Potential of Digital Tools.- Chapter 16: Conclusion- Sustainable Development and accessibility of tourism business to customers and employees.
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Tourism and hospitality;Digitalization;Value co-creation;Tourism accessibility;Tourism inclusion;Employee satisfaction
Chapter 1: Tourism and Hospitality for Sustainable Development in the Digital Era: An Assessment of the Impacts on Customers and Employees in Tourism Enterprises.- Chapter 2: Artificial Intelligence and Robotic Adoption by Customers in the Global Hotel Sector.- Chapter 3: Digital Twin and Tourism: Recreating and Reimagining Tourist Experience by Interconnecting Physical and Virtual Systems.- Chapter 4: Technology-enhanced tourist experiences.- Chapter 5: Customers' attitudes towards the functional use of service robots in a hotel environment.- Chapter 6: Application of machine learning in the prediction of employee satisfaction with support provided in a National Park.- Chapter 7: Implications of Digital Technologies for the Global Hospitality and Tourism Labour Market.- Chapter 8: Automation and Human Resources Management in the Tourism and Hospitality Industry of Zimbabwe.- Chapter 9: Human resources aspects in tourism and its technology application: Kenyan perspective.- Chapter 10: The effects of digital-internet technology on restaurant service experience among the ageing in Southern Africa.- Chapter 11: Accessibility and Inclusion of People with Disabilities in the Tourism and Hospitality Industry within the Fourth Industrial Revolution: A Review.- Chapter 12: Implications of Digitalisation on leveraging capabilities of disabled human capital in the sub-Saharan Tourism and hospitality industry.- Chapter 13: Implications of Digitalisation on Value Co-creation in restaurant service encounters among disabled people in Sub-Saharan Africa.- Chapter 14: Using Technology to attract Tourists and enhance Customer Satisfaction.- Chapter 15: Towards Inclusive and Accessible Tourism: The Diagnostic Potential of Digital Tools.- Chapter 16: Conclusion- Sustainable Development and accessibility of tourism business to customers and employees.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
