Politics of the Public Encounter

Contents:

Preface xv
Acknowledgements xvi

INTRODUCTION
1 The public encounter as object of scholarly inquiry 2
Peter Hupe
2 The politics of the public encounter 19
Peter Hupe

PART I WHAT HAPPENS WHERE STATE AND CITIZEN MEET
3 The politics of street-level bureaucracy 40
B. Guy Peters
4 The public encounter and the role of citizens 57
Carola van Eijk and Trui Steen
5 Discretion and accountability: Notes on perspective and
avoidance 78
Keith Hawkins

PART II THE DYNAMICS OF PUBLIC ENCOUNTERS
6 Nobody's agent: Discretion as individualistic accountability 107
Nadine Raaphorst, Peter Hupe and Maaike Breedveld
7 Behind public encounters: Uncertainty absorption in
asylum decisions 126
Tone Liodden
8 Professional routines in and around public encounters 149
Mirko Noordegraaf and Marlot Kuiper
9 Tensions within the public encounter: Balancing individual
and population health risks 170
Matthew McKenna and Nicola Gale
10 Public encounters and the role of citizens' impression
management 189
Lieke Oldenhof and Eline Linthorst

PART III PUBLIC ENCOUNTERS IN CONTEXT
11 Going viral: Public encounters and digitalization 211
Peter Hupe
12 The public encounter as object of delegation 235
Federica Infantino
13 Reform and the inspection encounter: How micro-practices
compromise meso-policies 251
Peter Mascini and Karin van Wingerde
14 Inspection encounters during a crisis: Suppositions from
the Covid-19 pandemic 270
Kim Loyens and Carina Schott
15 Public encounters and public achievements 289
Peter Hupe

PART IV ETHICS AND THE PUBLIC ENCOUNTER
16 Modern citizenship as civil disobedience 3.0 316
Gijs van Oenen
17 The public encounter and the ethics of public office 333
Kirstine Zinck Pedersen
CONCLUSION
18 The state of the citizen 354
Peter Hupe

Author index 365
Subject index 370

Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.

• Sociologia
• Administração pública
• Política e governo
• Estrutura e processos políticos

Public encounters; citizen/state interactions; citizenship; street-level bureaucracy; professionals in public service; accountable governing