Human Constraint

Part One: The Story, 1. Unreal City, 2. Stability and Chaos, 3. Vertigo, 4. The Deming Dimension, 5. Dreams and Secrets, 6. A Conflict in a Cloud, 7. A Gap in the Skyline, 8. An Invisible Web, 9. Treasure Hunt in Dumbo, 10. An Unrefusable Offer, 11. The Woes of Winter, 12. They're All Traders, 13. Arrivederci, New York, 14. Shaker Heights, 15. Pictures from an Exhibition, 16. But We're Only Just Getting Started, 17. Spring Awakening, 18. Stuck in the Middle, 19. Counterpoint, 20. Slow, Slow, Quick, Quick, Slow, 21. All That Fall, 22. Aftershocks, 23. Oh, Canada, 24. Enter a Ghost, 25. Inherent Conflict, 26. East Coast, West Coast, 27. Fire in the Hole, 28. A Celebration, 29. The Original Thought, 30. Choices, 31. The Human Constraint, 32. A New Economics, Part Two: An Introduction to Systemic Management and Systemic Thinking Processes for Business Leaders

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• Liderança e motivação: Gestão
• Controlo de qualidade (C.Q.) e Gestão da Qualidade Total (G.Q.T.)
• Decisões de gestão
• Gestão da produção e do controlo de qualidade
• Gestão da pesquisa e desenvolvimento

Theory of Constraints;Decalogue;continuous innovation;systemic thinking;problem-solving