Technology Adoption in the Caribbean Tourism Industry

Technology Adoption in the Caribbean Tourism Industry

Analyzing Service Delivery in the Digital Age

Spencer, Andrew

Springer Nature Switzerland AG

11/2020

236

Dura

Inglês

9783030615833

15 a 20 dias

454

Descrição não disponível.
1. Introduction2.- Leadership and Technology: Understanding Adoption Practices3.- Internal Firm Factors: An Examination of Travel Companies Resource base4.- External Factors: The Digital Divide, Closing the Gap5.- Transactional and Transformational Leaders: Their Influence on Technolog 6.- The Applicability of an Innovative Theoretical Model and its Implications.- 7. Conclusion
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service delivery;innovation;leadership;Caribbean tourism;hospitality;e-commerce;ICTs;Information and Communication Technologies