Organizational Listening for Strategic Communication

Organizational Listening for Strategic Communication

Building Theory and Practice

Place, Katie R.

Taylor & Francis Ltd

11/2024

302

Mole

9781032227160

Pré-lançamento - envio 15 a 20 dias após a sua edição

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Unit 1: Organizational Listening Competencies and Technologies 1.Stakeholders' Conceptualizations of Organizational Listening 2. Incorporating competent interpersonal listening practices in social media 3. Developing Organizational Employee Communication Competency Diagnostics: Breaking Employee Silence via Organizational Climate of Listening for Dialogic Employee Communication 4: The Power of AI-Enabled Chatbots as an Organizational Social Listening Tool 5. Evaluating Organizational Listening: Models and Methods for Measuring the Value of Listening for Identifying Opportunities, Risks, and Crises Unit 2: Organizational Listening for Ethics and Justice 6. The State of Ethical Listening to External Stakeholders in U.S. Organizations 7. Why Are Organizations Criticized for Not Listening? Findings from Practitioners and Publics 8. Improving Organizational Listening to Build Trust with Black Residents and Disrupt Racism in Local Government 9. Organizational Social Listening & Corporate Climate Advocacy: Amazon & Amazon Employees for Climate Justice Unit 3: Organizational Listening for Diversity, Equity, and Inclusion 10. Organizational Listening for Diversity, Equity & Inclusion 11. Listening in polarized times: Centering presence in Arendt's actualized plurality for organizational listening 12. Listening to historically marginalized publics: A conceptualization of perceived organizational listening in LGBTQ advocacy 13. Organizational Listening and Empowered women in the workplace: A cross-cultural comparison between the U.S. and South Korea Unit 4: Cultural and Global Considerations for Organizational Listening 14. The Local and the Global in Organizational Listening Amidst an Evolving Media Landscape 15. Listening across borders: Global considerations for listening and public diplomacy Conclusion. The Future of Organizational Listening Research and Practice
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social media;technology;ethics;NGO;non-profit;corporate communication;relationship;trust;dialogue;engagement;inclusion;equity;diversity;DEI;Arthur W. Page Center;research;stakeholders;publics;leadership;organizational communication;public relations;LGBTQ Medium;Young Men;QDA Miner Software;Uncertainty Avoidance;Organization Public Relationship Management;Social Listening;Conversational Human Voice;Institutional Review Board;Gender Equality Perception;Participatory Transparency;Organizational Listening;Current Study's Context;Empowerment Perceptions;Organization Public Relationship;Employee Activist Group;Public Diplomacy Actors;AEL Scale;Employee Silence;Workplace Gender Discrimination;Public Diplomacy Program;LGBTQ Communication;Reaction Frequencies;AEL;Employee Resource Groups;Social Media Listening