(Im)politeness at a Slovenian Call Centre
portes grátis
(Im)politeness at a Slovenian Call Centre
A Cross-Media Examination
Orthaber, Sara
Springer International Publishing AG
10/2024
346
Mole
9783031433221
15 a 20 dias
Descrição não disponível.
(Im)politeness in technologically mediated interactions.- The structure of the study and methodology.- Calls for information and request emails.- Impoliteness in calls for information and request emails.- Impoliteness in complaint calls and social media complaints.- Towards an understanding of (im)politeness in Slovenian customer service interactions.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
impoliteness and linguistics;facial impoliteness;emails and impoliteness;telephone calls and impoliteness;pragmatics and impoliteness;social media and impoliteness;philosophy of impoliteness;impoliteness and language;impoliteness and offence and complaints;impoliteness cross media;impoliteness and sociopragmatics
(Im)politeness in technologically mediated interactions.- The structure of the study and methodology.- Calls for information and request emails.- Impoliteness in calls for information and request emails.- Impoliteness in complaint calls and social media complaints.- Towards an understanding of (im)politeness in Slovenian customer service interactions.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
impoliteness and linguistics;facial impoliteness;emails and impoliteness;telephone calls and impoliteness;pragmatics and impoliteness;social media and impoliteness;philosophy of impoliteness;impoliteness and language;impoliteness and offence and complaints;impoliteness cross media;impoliteness and sociopragmatics
