Handbook of Research on Stress and Well-Being in the Public Sector

Contents:

PART I INTRODUCTION
1 Introducing the collection 2
Silvia Pignata
2 Increasing well-being of workers in the public sector: research
and practice 4
Ronald J. Burke
3 Trade unions and stress at work: the evolving responses and
politics of health and safety strategies in the case of the United
Kingdom 15
Miguel Martinez Lucio
4 Psychosocial factors and worker health: comparisons between
private and public sectors in Australia 33
Tessa S. Bailey, Mikaela S. Owen and Maureen F. Dollard

PART II STRESS AND WELL-BEING IN VARIOUS PUBLIC
SECTOR OCCUPATIONS
5 Stress and well-being of first responders 58
Dessa Bergen-Cico, Pruthvi Kilaru, Rachael Rizzo and Patricia Buore
6 Managing boredom and motivation: the unusual case of stress
in firefighting 74
Maude Villeneuve, Pierre-Sebastien Fournier and Caroline Biron
7 Nurses' experiences of workplace mistreatment 88
Zhiqing E. Zhou, Xin Xuan Che and Wiston A. Rodriguez
8 Emotions in nursing 106
Gillian Lewis and Neal M. Ashkanasy
9 The impact of emotional intelligence on daily work life 122
Keri A. Pekaar, Arnold B. Bakker, Dimitri van der Linden and Marise
Ph. Born
10 Stress and well-being in prison officers 137
Andrew J. Clements, Gail Kinman and Jacqui Hart
11 Well-being in academic employees - a benchmarking approach 152
Gail Kinman and Siobhan Wray
12 Stress, well-being and aging in the Italian banking sector:
evidence and future perspectives 167
Gabriele Giorgi, Giulio Arcangeli, Jose M. Leon-Perez, Massimo
Fioriti, Eleonora Tommasi and Nicola Mucci

PART III CASE STUDIES OF EFFORTS TO BRING ABOUT
ORGANIZATIONAL CHANGE
13 Applications of psychological capital in the public sector 182
Carolyn M. Youssef-Morgan, Barbara L. Ahrens, Kristi Bockorny,
Lanell Craig and Matthew Peters
14 The benefits of individual proactive and adaptive performance:
an organizational learning perspective 200
Mindy Shoss, Clair Kueny and Dustin K. Jundt
15 Building a health and safety culture: actions, commitment, and
perceptions 216
Sybil Geldart and Christine Alksnis
16 An organizational perspective on well-being in the health
sector: a focus on leadership, systems, and culture 232
Peter Spurgeon

PART IV ORGANIZATIONAL INITIATIVES AND
CHANGING WORKPLACE ENVIRONMENTS
17 Developing nurse leaders for well-being and performance 248
Margaret M. Hopkins and Deborah A. O'Neil
18 Introducing a National Well-being Service for emergency
responders in the United Kingdom 260
Ian Hesketh and Cary L. Cooper
19 Occupational health and safety: in crisis, or in charge? 275
Renae Hayward and John Durkin
20 Stress in Australian universities: initiatives to enhance well-being 294
Silvia Pignata

Index 309

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• Teoria e comportamento organizacional
• Administração pública
• Gestão do pessoal e recursos humanos
• Serviço civil e sector público
• Obras de referência

public sector; stress; well-being; organizational change; interventions; organizational health and performance