Effective Business Communication For Dummies
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Effective Business Communication For Dummies
Jill Schiefelbein
John Wiley & Sons Inc
11/2024
400
Mole
Inglês
9781394181148
Pré-lançamento - envio 15 a 20 dias após a sua edição
666
Descrição não disponível.
Introduction 1
About This Book 1
Foolish Assumptions 2
Icons Used in This Book 3
Beyond the Book 3
Where to Go from Here 5
Part 1: Business Communication Fundamentals 7
Chapter 1: Talking about Communication in the Workplace 9
Chapter 2: Brushing Up on Business Communication Fundamentals 21
Chapter 3: Communicating without Words: Nonverbal Communication 37
Chapter 4: Special Delivery: Picking the Right Way to Communicate 53
Part 2: Improving Your Interpersonal Communication 69
Chapter 5: Listening More Than You Speak 71
Chapter 6: Leveraging the Communication Power of Asking Questions 83
Chapter 7: Holding Productive and Meaningful Conversations 97
Part 3: Owning Your Message With Confident Communication 111
Chapter 8: Making Simple Communication Changes for Significant Impact 113
Chapter 9: Setting the Stage for Effective Communication 127
Chapter 10: Talking about Yourself without Bragging 139
Chapter 11: Calm, Cool, and Confident: Making and Delivering Presentations 155
Part 4: Persuading and Driving Results 177
Chapter 12: Knowing the People You're Trying to Persuade 179
Chapter 13: Engaging in Persuasion That Drives Results 195
Chapter 14: Negotiating for Strategic Outcomes 211
Part 5: Navigating Difficult Workplace Conversations 227
Chapter 15: Giving Feedback and Discussing Performance 229
Chapter 16: Navigating Interpersonal Conflicts 247
Chapter 17: Communicating When Everything Is Falling Apart 267
Part 6: Communication for Collaboration 289
Chapter 18: Communicating during the Recruitment and Hiring Process 291
Chapter 19: Collaborating with Team Members 311
Chapter 20: Communicating across Cultures 329
Part 7: the Part of Tens 347
Chapter 21: Ten Business Communication Trends
Chapter 22: Ten Tips for Conveying Complex Concepts to the Average Person 357
Chapter 23: Ten Tips for Outstanding Virtual Presentations 365
Index 375
About This Book 1
Foolish Assumptions 2
Icons Used in This Book 3
Beyond the Book 3
Where to Go from Here 5
Part 1: Business Communication Fundamentals 7
Chapter 1: Talking about Communication in the Workplace 9
Chapter 2: Brushing Up on Business Communication Fundamentals 21
Chapter 3: Communicating without Words: Nonverbal Communication 37
Chapter 4: Special Delivery: Picking the Right Way to Communicate 53
Part 2: Improving Your Interpersonal Communication 69
Chapter 5: Listening More Than You Speak 71
Chapter 6: Leveraging the Communication Power of Asking Questions 83
Chapter 7: Holding Productive and Meaningful Conversations 97
Part 3: Owning Your Message With Confident Communication 111
Chapter 8: Making Simple Communication Changes for Significant Impact 113
Chapter 9: Setting the Stage for Effective Communication 127
Chapter 10: Talking about Yourself without Bragging 139
Chapter 11: Calm, Cool, and Confident: Making and Delivering Presentations 155
Part 4: Persuading and Driving Results 177
Chapter 12: Knowing the People You're Trying to Persuade 179
Chapter 13: Engaging in Persuasion That Drives Results 195
Chapter 14: Negotiating for Strategic Outcomes 211
Part 5: Navigating Difficult Workplace Conversations 227
Chapter 15: Giving Feedback and Discussing Performance 229
Chapter 16: Navigating Interpersonal Conflicts 247
Chapter 17: Communicating When Everything Is Falling Apart 267
Part 6: Communication for Collaboration 289
Chapter 18: Communicating during the Recruitment and Hiring Process 291
Chapter 19: Collaborating with Team Members 311
Chapter 20: Communicating across Cultures 329
Part 7: the Part of Tens 347
Chapter 21: Ten Business Communication Trends
Chapter 22: Ten Tips for Conveying Complex Concepts to the Average Person 357
Chapter 23: Ten Tips for Outstanding Virtual Presentations 365
Index 375
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
Communication; business communication; effective communication; communication book; business communication book; business writing; global communication; intercultural communication; assertive communication skills; assertive communication; effective business communication; succinct communication
Introduction 1
About This Book 1
Foolish Assumptions 2
Icons Used in This Book 3
Beyond the Book 3
Where to Go from Here 5
Part 1: Business Communication Fundamentals 7
Chapter 1: Talking about Communication in the Workplace 9
Chapter 2: Brushing Up on Business Communication Fundamentals 21
Chapter 3: Communicating without Words: Nonverbal Communication 37
Chapter 4: Special Delivery: Picking the Right Way to Communicate 53
Part 2: Improving Your Interpersonal Communication 69
Chapter 5: Listening More Than You Speak 71
Chapter 6: Leveraging the Communication Power of Asking Questions 83
Chapter 7: Holding Productive and Meaningful Conversations 97
Part 3: Owning Your Message With Confident Communication 111
Chapter 8: Making Simple Communication Changes for Significant Impact 113
Chapter 9: Setting the Stage for Effective Communication 127
Chapter 10: Talking about Yourself without Bragging 139
Chapter 11: Calm, Cool, and Confident: Making and Delivering Presentations 155
Part 4: Persuading and Driving Results 177
Chapter 12: Knowing the People You're Trying to Persuade 179
Chapter 13: Engaging in Persuasion That Drives Results 195
Chapter 14: Negotiating for Strategic Outcomes 211
Part 5: Navigating Difficult Workplace Conversations 227
Chapter 15: Giving Feedback and Discussing Performance 229
Chapter 16: Navigating Interpersonal Conflicts 247
Chapter 17: Communicating When Everything Is Falling Apart 267
Part 6: Communication for Collaboration 289
Chapter 18: Communicating during the Recruitment and Hiring Process 291
Chapter 19: Collaborating with Team Members 311
Chapter 20: Communicating across Cultures 329
Part 7: the Part of Tens 347
Chapter 21: Ten Business Communication Trends
Chapter 22: Ten Tips for Conveying Complex Concepts to the Average Person 357
Chapter 23: Ten Tips for Outstanding Virtual Presentations 365
Index 375
About This Book 1
Foolish Assumptions 2
Icons Used in This Book 3
Beyond the Book 3
Where to Go from Here 5
Part 1: Business Communication Fundamentals 7
Chapter 1: Talking about Communication in the Workplace 9
Chapter 2: Brushing Up on Business Communication Fundamentals 21
Chapter 3: Communicating without Words: Nonverbal Communication 37
Chapter 4: Special Delivery: Picking the Right Way to Communicate 53
Part 2: Improving Your Interpersonal Communication 69
Chapter 5: Listening More Than You Speak 71
Chapter 6: Leveraging the Communication Power of Asking Questions 83
Chapter 7: Holding Productive and Meaningful Conversations 97
Part 3: Owning Your Message With Confident Communication 111
Chapter 8: Making Simple Communication Changes for Significant Impact 113
Chapter 9: Setting the Stage for Effective Communication 127
Chapter 10: Talking about Yourself without Bragging 139
Chapter 11: Calm, Cool, and Confident: Making and Delivering Presentations 155
Part 4: Persuading and Driving Results 177
Chapter 12: Knowing the People You're Trying to Persuade 179
Chapter 13: Engaging in Persuasion That Drives Results 195
Chapter 14: Negotiating for Strategic Outcomes 211
Part 5: Navigating Difficult Workplace Conversations 227
Chapter 15: Giving Feedback and Discussing Performance 229
Chapter 16: Navigating Interpersonal Conflicts 247
Chapter 17: Communicating When Everything Is Falling Apart 267
Part 6: Communication for Collaboration 289
Chapter 18: Communicating during the Recruitment and Hiring Process 291
Chapter 19: Collaborating with Team Members 311
Chapter 20: Communicating across Cultures 329
Part 7: the Part of Tens 347
Chapter 21: Ten Business Communication Trends
Chapter 22: Ten Tips for Conveying Complex Concepts to the Average Person 357
Chapter 23: Ten Tips for Outstanding Virtual Presentations 365
Index 375
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
