Delivering Justice

Part One: Homage to a Polymath
1. The Multidimensional Career of a Polymath, Xandra Kramer (Erasmus University Rotterdam, the Netherlands) Stefaan Voet (KU Leuven, Belgium), Lorenz Koedderitzsch (Johnson & Johnson, Belgium), Magdalena Tulibacka (Emory Law School, USA) and Burkhard Hess (Max Planck Institute Luxembourg for Procedural Law)
2. Resume and Main Publications, Xandra Kramer (Erasmus University Rotterdam, the Netherlands) Stefaan Voet (KU Leuven, Belgium), Lorenz Koedderitzsch (Johnson & Johnson, Belgium), Magdalena Tulibacka (Emory Law School, USA) and Burkhard Hess (Max Planck Institute Luxembourg for Procedural Law)
3. The Friend, David Marks (CMS Cameron McKenna, United Kingdom)
4. Policy Behaviour: Forging the Blueprint, Arundel McDougall (European Justice Forum, Belgium) and Urs Leimbacher (Swiss Re, Switzerland)
5. A Love of Music: From Oxford to the Sixteen, Harry Christophers CBE (The Sixteen, United Kingdom)
6. 'In Modern Comic Opera One Sometimes Has to Wing It. If It's Too Absurd to Say It, Then Sing It!', Jeremy Gray (Bampton Classical Opera, United Kingdom)
7. Solicitor, Academic, Policymaker!, Diana Wallis (former European Parliament, Belgium)

Part Two: Collective Redress
8. What is Collective in EU Collective Redress?, Hans Micklitz (European University Institute, Italy) and Andrea Wechsler (Pforzheim University, Germany)
9. 'Je t'aime, moi non plus': Why Europe Needs Strong Collective Redress, Alexandre Biard (Erasmus School of Law, the Netherlands)
10. Collective Redress in EU Consumer Law - How It Is, How It Could Be, Stephen Weatherill (University of Oxford, United Kingdom)
11. Let's Redress European Redress the Hodges Way! Redressons redress en Europe a l'Hodgienne! A Look at How Canada Resolves the Conflicting Collective Claims Cross-Border Conundrum and How May the Canadian Solution Help Us in the EU?, Herbert Woopen (European Justice Forum, Belgium)
12. Deadweight Loss and Collective Redress in Competition Law, Franziska Weber (Erasmus School of Law, the Netherlands)
13. Third Party Funding in Collective Redress, Astrid Stadler (University of Konstanz, Germany)
14. Do Collective Redress Mechanisms Deliver Justice?, Mary Bartkus (Hughes Hubbard & Reed LLP, US)

Part Three: Consumer Dispute Resolution
15. Does ADR "Get It"?, Lewis Shand Smith (Business Banking Resolution Service, United Kingdom) and Matt Vickers (Ombudsman Services, United Kingdom)
16. Consumer Dispute Resolution in the Digital Era: Access for Some Consumers?, Eline Verhage (Leiden University, the Netherlands) and Naomi Creutzfeldt (University of Westminster, United Kingdom)
17. Rise and Fall of Traffic Accident ADR in Japan: The Cause and the Possible Remedy, Takuya Hatta (Kobe University, Japan)
18. CDR: Catalyst for China's E-Commerce, Ying Yu (University of Oxford, United Kingdom) and Alex Chung (University College London, United Kingdom)

Part Four: Court System Reform and New Technologies
19. Digital Technology and The Development of Holistic Dispute Resolution, Sir Geoffrey Vos (Master of the Rolls, United Kingdom) and John Sorabji (UCL, United Kingdom)
20. The Evolution of No-Fault Compensation Schemes for Personal Injuries, Sonia Macleod (University of Oxford, United Kingdom)
21. No-Fault Compensation Systems in the Pandemic Context, Lorenz Koedderitzsch (Johnson & Johnson, Belgium)

Part Five: Ethical Business Regulation, Corporate Behaviour, and Regulatory Delivery
22. Ethical Business Practice and Regulation and Beyond: Challenging Traditional Approaches to Compliance and Enforcement, Ruth Steinholtz (AreteWork, United Kingdom) and Srikanth Managalam (University of Queensland, Australia)
23. The Evolution of INDR 2017 - 2022, Hilary Evans (INDR, United Kingdom) and Graham Russell, Departments for Business, Energy and Industrial Strategy, United Kingdom)

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• Direito do consumidor
• Arbitragem, mediação e resolução alternativa de litígios
• Resolução de litígios Processo Civil, e disputa

consumer protection; consumer disputes; collective redress; regulation; regulatory actions; 2015 ADR Directive; digital justice system; business ethics; social responsibility; EU; Canada; UK; Netherlands; Japan