Crisis Communication Planning and Strategies for Nonprofit Leaders

Foreword 1. Nonprofits and Crises 2. Crisis Communication and Management 3. Crisis Communication Theories and Strategies 4. Governance Strategies and Leadership during Crises 5. Preparing for Crisis Communication Planning 6. The Crisis Communication Plan and Strategy Development 7. Communication with Internal and External Stakeholders 8. Implementing the Crisis Communication Plan 9. Evaluation and Assessment Strategies 10. Looking Back and Moving Forward: Adapting the Crisis Communication Plan 11. Case Studies Appendix A. Crisis Communication Planning Worksheet

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• Guerra e Defesa
• Empresas públicas / nacionalizações
• Administração pública
• Organizações não lucrativas

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