Creating an Effective Public Sector

Creating an Effective Public Sector

Bourne, Mike; Bourne, Pippa

Taylor & Francis Ltd

03/2022

230

Dura

Inglês

9780367566609

15 a 20 dias

453

Descrição não disponível.
List of illustrations

Preface

Acknowledgements

Introduction

Part 1: Creating the Environment for Change

Chapter 1: What are the Challenges?

Chapter 2: Leadership and Creating a Culture of Effectiveness

Chapter 3: The Skills of Leadership

Chapter 4: Changing the Thinking

Part 2: Approaches for Making it Happen

Chapter 5: Creating Supportive Structures

Chapter 6: Effectiveness and Planning for Change

Chapter 7: Stakeholders and Change

Chapter 8: Capacity and Capability for Change

Chapter 9: Theory of Change Tools

Chapter 10: Measuring Performance: The Performance Framework

Chapter 11: Linking Measurement to Strategy

Chapter 12: How to Measure Performance

Chapter 13: Reviewing Performance

Chapter 14: Governance

Part 3: Bringing it all Together

Chapter 15: Four Pillars of Effectiveness

Chapter 16: Reflections
Business Excellence;Hold;Public sector management;Wo;Healthcare management;Follow;Project management;Business Case;Performance management;Effective Public Sector;Smooth;Spotlight;Judgement;Bad News;Success Map;Ceo;Change Initiative;Slightly;Strong;Performance Measurement System;Professional Development;HBR;NHS Digital;Performance Review Meeting;Stakeholder Analysis;Police Forces;Central Government;Lifecycle;Dissatisfaction