Case Studies in Family Business

Contents

Introduction: dealing with the dark side of family firms, case by case 1
Roland E. Kidwell

PART I FAMILY FIGHTS: PARENTS, CHILDREN AND SIBLINGS
1 Navigating relational rifts and communication clashes in the Peyton
family firm 9
Gaia Marchisio, Eric R. Kushins and Robert Randolph
2 Brotherly battles at Brew Corp: "family firms should be forbidden
by law" 26
Dagmar Y. Hattenberg, Erik Veldhuizen and Judith van Helvert
3 Feuding siblings: sowing the seeds of conflict in the family business 38
Unai Arzubiaga, Amaia Maseda and Javier Macias
4 Tuskys Supermarket: the good, the bad and the ugly in the Kago
family business 49
William Murithi and Sally Kah
5 Stahlmann GmbH: everything lost due to intergenerational conflict 63
Sandra Fiedler
6 Dee Doks' family business conflicts: culture or nurture? 73
Folashade O. Akinyemi

PART II SUCCESSION STRUGGLES (AND SUCCESSES): THE NEXT
GENERATIONS
7 Schmidt Print and Media - a family business in upheaval 87
Christopher Khoury, Christine Keller and Nadine Kammerlander
8 Heladeria Roma: challenges of succession in a climate of distrust 96
Pablo Alamo and Unai Arzubiaga
9 RAJ General Supplies Limited: three daughters take over the family
business 111
William Murithi and Karumba Kinyua
10 Preventing history from repeating itself: the succession process at
De Berg 121
Astrid Kramer and Miranda Stienstra

PART III CORPORATE GOVERNANCE - OR LACK THEREOF
11 The Johnsons unveiled: a family's clash of values, business, and
philanthropy 128
Malgorzata Smulowitz and Peter Vogel
12 The past catches up with everyone: legal failures of the previous
generation threaten a family firm's future 138
Jan Klaus Taenzler and Annegret Hauer
13 Sport sponsoring at Royal Jumbo Food Group: a double-edged sword 147
Miranda Stienstra, Astrid Kramer and Ties van Daal
14 The enemy at home: diversification and professionalization at BOMBE 156
Maria Jesus Hernandez-Ortiz, Manuel Carlos Vallejo-Martos,
Myriam Cano-Rubio and Francisca Panades-Zamora

PART IV BAD BEHAVIOR IN THE FAMILY BUSINESS
15 Landscape plus 169
Steve Gaklis
16 Jacobson Hardware Store: overcoming conflict, dysfunction, and
death in a family business 183
John James Cater III
17 Lost in transitions? 194
Cristina Alvarado-Alvarez and Martin C. Euwema
18 Frutas y Verduras San Miguel: gambling with the future of the family firm 200
Pablo Alamo and Unai Arzubiaga
19 Blinded by trust: a cousin's fraud threatens a family business 212
Ellison Howard
Afterword 219

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• Gestão corporativa
• Espírito de iniciativa
• Posse e organização de empresas
• Liderança e motivação: Gestão

Family firms; Dysfunctional behavior; Conflict; Succession; Corporate governance; Case studies